Reference

Your Rights and Our Policy Commitments

m440i operates under a clear legal framework so you know exactly where you stand when you open an account, place activity on the platform, or request a withdrawal.

Jurisdiction-Dependent AccessAccount Security PolicyData Retention RulesCookie PolicyUser Rights Request
m440i Your Rights and Our Policy Commitments
CONTACT POLICY TEAM

How to Reach Us on Legal Matters

If you have a question about your rights, want to request a data correction, or need a copy of the information we hold on your account, use any of the channels below. Our policy support team handles these requests separately from general account queries and aims to respond within 72 hours on business days.

Team online

Email Policy Support

Send your legal or data request to our dedicated policy inbox. Include your registered email address and account ID so we can locate your records and respond accurately within 72 business hours.

Live Chat — Account Queries

Our live chat team is available daily and can raise a formal policy ticket on your behalf if your question involves data access, account closure or a terms clarification specific to your India account.

Written Request Form

For formal data-subject access requests or deletion notices, complete the written request form in your account dashboard under Settings. We log every submission and confirm receipt by email the same day.

HOW WE HANDLE DATA

Security, Retention and Your Account Rights

Understanding how m440i manages your information is part of a fair account relationship.

Data Handling

We store account data on encrypted servers. Personal details — name, contact, payment method linked — are accessible only to authorised staff under strict access controls. We do not sell your data to third parties.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to see which pages you visit most. You can adjust cookie preferences from the banner on your first visit or from browser settings at any time.

Account Security

Your account is protected by password hashing, two-factor authentication options, and session-timeout rules. We alert you by email if a login is detected from an unrecognised device or location.

Data Retention Period

We retain your account records for the period required under applicable Indian law after account closure. Payment logs linked to UPI or PhonePe transactions follow the statutory retention window for financial records.

Who to Contact

For any legal matter — data correction, deletion request or terms dispute — reach our policy team directly by email or through the written request form in your dashboard. General support cannot process formal legal requests.

Requesting Changes

You can update your registered name, contact email or linked payment method from the account settings page. For changes that affect identity verification, you will need to re-submit documents before the update takes effect.

Common Questions About Our Legal Terms

The answers below cover the questions we receive most often about account rights, data policies and legal eligibility. If your question is not listed, the policy support team can help directly via email or live chat.

Eligibility depends on local law and is available where local law permits in your region. You are responsible for confirming that accessing m440i is permitted under the laws that apply to your location in India before you open an account.

We collect the name, email address, phone number and payment method details you provide at registration. Identity documents may be requested during account verification. We do not collect more data than is needed to operate and secure your account.

Account records are retained for the period required under applicable Indian law following closure. Payment logs for UPI, Paytm or PhonePe transactions are kept for the statutory retention window that applies to financial records in India.

Yes. Submit a data-subject access request through the written request form in your account dashboard under Settings. We confirm receipt the same day and aim to provide a full data summary within the timeline set by applicable law.

Use the written request form in your dashboard or email our policy inbox directly. Deletions are processed after we confirm your identity. Certain records must be kept for statutory compliance and cannot be deleted before the retention period expires.

We do not sell your data. We share limited account details only with payment processors like UPI, Paytm and PhonePe to complete transactions, and with verification services required by compliance obligations. All third parties are bound by data-protection agreements.

Contact our policy support team immediately by email and change your password via account settings. We will investigate, suspend any suspicious sessions and send you a full incident report once our review is complete.